After a night breathing the air spewing from the wall mounted A/C unit, both me and my wife developed a respiratory infection. It was either too loud when it was running, or the room's air was stale when the unit was shut off.
The lowlight of our one night at this hotel was the crappy air conditioning system in our room. The waitstaff was superb, and made us feel very special with their warmth and attentiveness. It was a Cuban festival themed brunch, and was outstanding. A highlight of our visit at this hotel was the Sunday brunch, which took place (buffet style) in the main dining room of the Westin. This includes a nice outdoor swimming pool, two lighted tennis court, and a really well appointed health club facility.
However, if you stay at the Biltmore, you can use any of the restaurants, bars, etc on the Westin side. The Biltmore is definitely the lower quality of the two brands. This is an unusual property that is actually physically connected to another hotel- the Westin.
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